Return your RS Electrical Supplies items easily with DPD Tracked Pre-paid
This service may be used for parcels no more than 1 metre in length and less than 20 kg in weight.

You can add this to your basket at the time of your main purchase and your label will be dispatched with your goods OR purchase at time of return. Your label will then be emailed to you within 48 hours, for you to print out.

Should you wish to return anything purchased from our online shop, we offer a 30 Day Money-Back Guarantee. The 30-day guarantee starts the day after you have received your delivery and returning unwanted items are at your cost. Please note that all cables and LED tape cut to length cannot be returned under this guarantee. If the return is over 30 days there will be a 20% restocking and handling charge applied. We don't accept any unwanted items after 90 days Any goods returned need to be in original/perfect condition for restock/resale. Any returns have no stickers, labels or tape on the packaging and must be sent back in a separate packaging. Please Note: Any parcels that arrive damaged need to be reported to us within 5 days of delivery.

Click to Download and Print out our Returns Form Here Download

Choose a Return Method

Items sold and shipped by can be returned, exchanged and replaced (if the item is in stock) at our store.

Return in Store
  • Be sure to include all original packing materials and accessories. Products need to be in perfect condition for resell.

  • Bring a copy of your reciept or returns form.

  • Bring the item you wish to return to our Trade Counter.
    RS Electrical Supplies
    Unit 2 City Estate,
    Corngreaves Road, Cradley Heath,
    West Midlands, B64 7EP

Return by Mail
  • Print & fill out returns form for unwanted items

  • Box the items up securely and include:

    • Any accessories that came with the item
    • All original packaging

  • Send to
    RS Electrical Supplies
    Returns Department
    Unit 2 City Estate,
    Corngreaves Road, Cradley Heath,
    West Midlands, B64 7EP

  • Once received the items will be checked off and a refund will be issued on the same payment form.

* We recommend that you use a signed for delivery service because you are still responsible for the goods until we receive them here. As per our T&C’s, this is at your cost.

RS Electrical Supplies
Unit 2 City Estate,
Corngreaves Road, Cradley Heath,
West Midlands, B64 7EP
call us
01384 379921
Visit our Shop & Warehouse
Visit our Shop & Warehouse
Visit our Shop & Warehouse

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How to find us
Opening Times
    8:00 - 17:00
    9:00 - 12:00