EXPERT SUPPORT
Available 8:30am - 5:00pm
Fast, reliable delivery with trusted couriers
Browse the courier services we use and find the right delivery information for your order.
Shipping options built around your order
Whether you need a small parcel, a trade delivery, a heavier consignment or click and collect, this page gives you the key delivery information before you order.
Tracked delivery
Tracking details sent after dispatch
Clear delivery options
Delivery costs shown at checkout
Need help?
Contact us for delivery support
Delivery services
Choose from a range of delivery services depending on the size, weight and destination of your order.
Parcel delivery
Best for smaller products, accessories and standard parcel-sized electrical supplies.
Courier delivery
Used for larger trade orders where a more suitable courier service is required.
Long or heavy items
Some large, long or heavy items may require a specialist delivery service.
Click & collect
Collect eligible orders from us once your order is ready and you have received confirmation.
Shipping zones and timeframes
| Zone / Service | Areas Covered | notes | Price |
|---|---|---|---|
| Zone 1 | UK mainland & Isle of Wight |
Usually 1–3 working days from dispatch. |
Under £75 - £6.00 Under £150 - £8.00 Over £150 - Free |
| Zone 2 | Highlands, islands and selected remote postcodes. |
May take longer depending on courier availability. |
£12.00 |
| Zone 3 | Northern Ireland |
Usually 1–3 working days from dispatch. |
£12.00 |
| Zone 4 | Channel Islands, Isle of Scilly and Isle of Man |
Usually 1–3 working days from dispatch. |
£12.00 |
| Zone 5 | Hong Kong & International |
Confirmed based on item size, weight and delivery postcode. |
Calculated at checkout based on order size and address. |
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Delivery timeframes are estimates from dispatch. Remote areas, large items and supplier-direct orders may vary.
We advise not booking any electrical work until the goods are in hand and you are happy with them.
Zone / Service
Zone 1
Areas Covered
UK mainland & Isle of Wight
notes
Usually 1–3 working days from dispatch.
Price
Under £75 - £6.00
Under £150 - £8.00
Over £150 - Free
Zone / Service
Zone 2
Areas Covered
Highlands, islands and selected remote postcodes.
notes
May take longer depending on courier availability.
Price
£12.00
Zone / Service
Zone 3
Areas Covered
Northern Ireland
notes
Usually 1–3 working days from dispatch.
Price
£12.00
Zone / Service
Zone 4
Areas Covered
Channel Islands, Isle of Scilly and Isle of Man
notes
Usually 1–3 working days from dispatch.
Price
£12.00
Zone / Service
Zone 5
Areas Covered
Hong Kong & International
notes
Confirmed based on item size, weight and delivery postcode.
Price
Calculated at checkout based on order size and address.
i
Delivery timeframes are estimates from dispatch. Remote areas, large items and supplier-direct orders may vary.
We advise not booking any electrical work until the goods are in hand and you are happy with them.
Click & collect
Our click and collect service is currently in a trial phase. If you'd like to use this service, please contact our team and we'll confirm availability for your order.
Pre-order items
Orders containing pre-order items may take longer to dispatch and will be sent once all items are available.For a partial shipment of in-stock items, please contact us and we’ll be happy to help.
Need help with delivery?
Our team can help with delivery options, large orders, remote areas and special requirements.
Delivery instructions & liability
Please review our delivery terms before requesting courier changes, safe-place instructions, or accepting delivery.
Delivery instructions & liability
Delivery Instructions & Liability
Once your order has been dispatched, any changes you request to the delivery, such as amending the delivery date or address, or instructing the courier to leave the parcel with a neighbour or in a designated safe place, are deemed to be authorised by you. In these circumstances, RS Electrical Supplies cannot accept liability for any loss, theft, or damage once the courier has marked the parcel as delivered.
Trade customers please note: You are required to inspect all goods immediately upon delivery. Any damage, shortages, or delivery discrepancies must be reported to us in writing within 3 working days of receipt. Claims for damaged goods, short deliveries, or delivery errors reported outside of this 3 working day notification period will not be accepted.
Shipping FAQs
Answers to common delivery questions.
Do you offer tracking?
Yes, where tracking is available, details will be sent once your order has been dispatched.
Can large items cost more to deliver?
Yes. Large, long, heavy or specialist items may require a different courier service and may carry an additional delivery charge.
Can I collect my order?
Our click and collect service is currently in trial phase. If you'd like to use it, please contact our team and we'll be happy to help you get set up.
You can place your order as normal. If click and collect becomes available for your order, we'll refund any shipping charges applied.